Privacy Policy
Last Updated: March 2025
noriventra respects your privacy and we're committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you interact with our financial education platform. We operate under Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
When you use our services, we gather different types of information depending on how you interact with our platform. Some data comes directly from you, while other information gets collected automatically through your use of our website.
Personal Information You Provide
This includes details you share when registering for courses, contacting us, or participating in our programs:
- Name, email address, and phone number
- Educational background and professional experience
- Payment information for course enrollment
- Communication preferences and learning goals
- Responses to surveys and feedback forms
Automatically Collected Information
Our systems collect technical data about your visits and interactions with our platform. This helps us understand usage patterns and improve your experience.
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referral sources and navigation paths
- Course progress and completion rates
How We Use Your Information
The data we collect serves specific purposes related to delivering educational services and improving our platform. We don't use your information for unrelated purposes without your consent.
| Purpose | Description |
|---|---|
| Course Delivery | Providing access to learning materials, tracking progress, and issuing certificates |
| Communication | Sending course updates, responding to inquiries, and sharing relevant educational content |
| Platform Improvement | Analyzing usage patterns to enhance course content and user experience |
| Account Management | Maintaining your enrollment records and processing payments |
| Legal Compliance | Meeting regulatory requirements and protecting against fraud |
Data Storage and Security
We store your information on secure servers located in Australia. Our security measures include encryption, access controls, and regular security audits. That said, no online system is completely foolproof.
Data Retention: We keep your personal information for as long as you maintain an active account, plus an additional seven years for record-keeping purposes as required by Australian law. Financial records remain on file for the period mandated by taxation regulations.
Our security practices include:
- SSL encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information
- Secure payment processing through certified providers
- Employee training on data protection protocols
Your Privacy Rights
Australian privacy law grants you specific rights regarding your personal information. You can exercise these rights by contacting us directly.
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct inaccurate details in your account. You can also make many changes directly through your dashboard.
Delete Your Account
Request deletion of your personal information, subject to legal retention requirements for certain records.
Withdraw Consent
Opt out of marketing communications at any time. Essential service emails will still be sent regarding your active courses.
Sharing Your Information
We don't sell your personal data to third parties. However, we do share information with specific service providers who help us operate our platform.
Service Providers
These organizations process data on our behalf under strict confidentiality agreements:
- Payment processors for handling course fees
- Email service providers for communications
- Cloud hosting services for data storage
- Analytics platforms for usage insights
Legal Requirements
We may disclose information when required by Australian law, court orders, or to protect our legal rights. This includes responding to subpoenas or assisting law enforcement investigations.
International Transfers: Some of our service providers operate servers outside Australia. When data is transferred internationally, we ensure adequate protection through standard contractual clauses and compliance with Australian privacy standards.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how you use our platform. You can control cookie settings through your browser, though this might affect some functionality.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality like login and course access
- Performance Cookies: Help us understand which pages are most useful
- Preference Cookies: Remember your settings and choices
- Analytics Cookies: Provide insights into user behavior and platform performance
Children's Privacy
Our courses are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal data, please contact us immediately and we'll delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top shows when the most recent revision took effect.
Continuing to use our services after policy changes indicates your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your information.
Complaints and Concerns
If you have concerns about how we handle your personal information, we want to hear from you. Contact our privacy team first, and we'll work to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
Contact Our Privacy Team
Questions about this policy or how we handle your data? Get in touch with us directly.
Macquarie Fields High School, 2 Harold Street, Macquarie Fields NSW 2564, Australia
Phone: +61 425 810 314
Email: help@noriventra.org